Welcome to fluffystar. By using this website and placing orders, you agree to the following terms and conditions. Please read carefully before proceeding.
1. Membership & Account
You may browse our website freely. To make purchases, we recommend registering an account to manage your orders.
Please ensure your personal information is accurate. We are not responsible for failed deliveries due to incorrect information.
2. Orders & Payment
After placing an order, you’ll receive an email confirmation. This does not guarantee product availability.
Orders are only confirmed after payment is completed and stock is verified. If an order cannot be fulfilled, we will contact you for cancellation or refund.
3. Shipping & Fees
Products will be shipped after payment is confirmed. Shipping methods and timelines vary depending on the product.
Shipping costs and free shipping thresholds follow the current website policies.
4. Returns & Refunds
Returns are subject to our Refund Policy.
Items must be in unused condition with original packaging. Customized items may not be eligible for returns.
5. Intellectual Property
All content on this site—including illustrations, text, animations, and logos—are the intellectual property of fluffystar.
Unauthorized use, reproduction, or commercial exploitation is prohibited. Please contact us for collaboration or licensing inquiries.
6. Service Suspension & Limitations
We may temporarily suspend service for maintenance or unforeseen issues without prior notice.
Any abuse, fraud, or illegal activity may result in order cancellation or account termination.
7. Changes & Legal Jurisdiction
These terms may be updated without prior notice. Please check this page regularly for the latest version.
All disputes will be governed by the laws of Taiwan, with the Taipei District Court as the court of first instance.
📩 Contact us: fluffystar.help@gmail.com
🕒 Mon–Fri, 11:00 AM – 5:00 PM(+8)
